• Missing Package

    Once UPS Tracking shows Delivered to your location, we are not held responsible for loss or theft. Please call your local UPS store and provide them with your tracking number so they can follow-up with your local delivery driver. Please ensure there is someone there to receive your order in a ti...
  • Shipping & Fill Your Box

  • When Do You Ship?

    All Orders are shipped Next Business Day (shipping Monday — Wednesday). ALL ORDERS MUST BE RECEIVED BY 2PM EST TO SHIP SAME DAY.
  • Why Did You Separate the Two Shops?

    We Separated the Two Shops in Order to Reduce Customer Shipping Costs. Cake Shop orders must ship Next Day Business. Bake Shop orders can ship Next Day or Two Day (customer choice). In many situations, we can pack both Cake Shop and Bake Shop orders in one box. In this case, we ship Next Day an...